Delivery Policy & Order Processing
Deliveries within Pakistan:
All orders are processed same day (Monday-Saturday), only orders placed on Saturday & Sunday will be processed on Monday.
Normal estimated delivery time is 2-4 working days.
During promotion and due to high Sales volume estimated time for delivery is 3-7 working days
If the order is placed before 5 pm (Monday-Friday) it will be processed the- same day, Orders placed after 5pm pm will be processed Next working Day.
Standard delivery is charged based on the product chosen. Our standard delivery charges per product for nationwide deliveries is Rs. 250.
Articles/order priced below Rs. 6500 are subject to delivery charges.
Undelivered Parcel
Please note in case if parcel returns as undelivered due to customer negligence. We can put customer's account on hold & for future orders customer have to pay us in advance in order to process his order.
International Deliveries
All orders are processed within 2 to 3 working days (Monday-Friday), only orders placed on Saturday & Sunday will be processed on Monday.
Normal estimated delivery time is 8-10 working days for international deliveries once your order is processed (this time may vary & is dependent on the Covid-19 Situation in the base country and the receiving country)
During promotion and due to high Sales volume estimated time for delivery may increase.
Sales
Helpline: +92-303-7160170
Monday - Friday
10 AM - 8 PM (PKT)
Customer Support
Our representatives are always available to help you out at customercare@undercliffe.com